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Terms and conditions of use

Effective date: September 01, 2021

esims.io ("us", "we", or "our") operates the eSIMs mobile application and esims.io website (hereinafter referred to as the "Service").

1. Definitions

  • "Service", or "service properties"
  • 2. Terms

    By accessing the service, you are agreeing to these terms of service and to be bound to these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. Materials contained in the service are protected by applicable copyright and trademark law.

    3. Use License

    1. Permission is granted to temporarily download one copy of the materials (information or software) on the service for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not: 1. modify or copy the materials; 2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial); 3. attempt to decompile or reverse engineer any software contained on the service; 4. remove any copyright or other proprietary notations from the materials; or 5. transfer the materials to another person or "mirror" the materials on any other server.

    2. This license shall automatically terminate if you violate any of these restrictions and may be terminated by the service at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

    4. Disclaimer

    1. The materials on service are provided on an 'as is' basis. We makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. 2. Further, we do not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

    5. Limitations

    In no event shall we or our suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on the service, even if our authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

    6. Accuracy of materials

    The materials appearing on the service could include technical, typographical, or photographic errors. We do not warrant that any of the materials on its website are accurate, complete or current. We may make changes to the materials contained on its website at any time without notice. However we do not make any commitment to update the materials.

    7. Links

    We have not reviewed all of the sites linked to the service properties and are not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by us of the site. Use of any such linked website is at the user's own risk.

    8. Modifications

    We may revise these terms of service for our service at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

    9. Product purchase : for products purchased on external websites

    We are not responsible for products sold out on our service properties. The service we offer is a comparison tool that will send users to external links. Any purchase happening on an external website, whether referred by our service or not is not under our responsibility.

    10. Product purchase : for purchased on our service properties

    Products sold on our service properties are currently delivered by Internet download only. After your purchase has been approved we will process your order. Orders are typically processed usually within one (1) minute but could take as long as twenty-four (24) hour to complete depending on the server status. Once your order has been processed we will send you a confirmation email with a QR code for the eSIM profile using the email address you provided on our order form. This email will serve as your electronic purchase receipt and will contain the information you need to access our product downloads.

    11. Refund Policy : for products sold by partners website

    We are not responsible for products sold on partner's websites esims.io. No refunds will be addressed for products or eSIM products purchased externally.

    12. Refund Policy : for products sold by the service

    We stand behind our products and your satisfaction with them is important to us. We generally offer full refunds if you could not use our product for some reason. Refund requests, if any, must be made within thirty (30) days of your original purchase. Refund requests will be denied for any product that has been installed or used on the user's device.

    13. Governing Law

    These terms and conditions are governed by and construed in accordance with the laws of France and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

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