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UPeSIM: comprehensive review in 2025
Bottom Line
My-Sim-Online is a solid choice for budget travelers who want reliable data connectivity without complexity. Good value but lacks features for users needing phone numbers or advanced functionality.
My-Sim-Online is a solid choice for budget travelers who want reliable data connectivity without complexity. Good value but lacks features for users needing phone numbers or advanced functionality.
Pros
- Competitive budget-friendly pricing
- Multiple installation options (direct app, QR code, manual)
- Solid network performance via TELNA
- Reasonable routing (Hong Kong) with good latency
- Easy top-up capability from within app
- Available on both website and mobile app
- Reliable data connectivity
- Multi-currency support (USD, EUR)
Cons
- Requires complete billing address (unnecessarily intrusive)
- Slower time to connect to network than competitors
- Very basic feature set (no phone numbers, no voice/text)
- No eSIM sharing or advanced features
- Restrictive refund policy
- Website purchase experience inferior to app
- No standout differentiators
esims.io team's takeaway
My-Sim-Online (also marketed as UPeSIM/App eSIM) is a straightforward budget eSIM provider that delivers reliable connectivity without unnecessary bells and whistles. While the experience is basic, they offer competitive pricing and solid network performance for travelers seeking simple data plans.
The eSIMS.io team tested My-Sim-Online's Vietnam plan from Ho Chi Minh City. The purchase process was smoother through the mobile app than the website, though we found it unnecessarily intrusive that they require a complete billing address (most competitors don't). Installation offered multiple options including direct app installation, QR code, and manual setup. Connection to the network took slightly longer than other providers, but once connected, performance was solid. Traffic was routed through Hong Kong (via TELNA), which is relatively close and kept latency reasonable.
What My-Sim-Online does well is simplicity and value. They offer reliable data connectivity with easy top-up capability at competitive prices. Where they fall short is features: no phone numbers, no voice/text options, no eSIM sharing, and no advanced perks. Their refund policy is also restrictive, though they will issue refunds if the eSIM stops working. For travelers who just need dependable data without complexity, My-Sim-Online delivers good value, but feature hunters and business travelers should look elsewhere.
Purchase and Installation
Purchase channels
Website
Purchase available on UPeSIM's website
Mobile app
Purchase available through UPeSIM's Apple and Android app
Accountless purchase- not included
Buy eSIM plans without creating a user account
Gift eSIM capability- not included
Purchase eSIM plans as gifts for friends and family through UPeSIM
Website and mobile app available. Account creation required. Complete billing address unnecessarily requested during checkoutโmore intrusive than most competitors requiring only payment information.
Accepted currencies
$
Payments accepted in $
โฌ
Payments accepted in โฌ
USD and EUR currency options available. Dual-currency support provides flexibility for American and European travelers, though limited compared to full multi-currency providers.
Installation methods
QR code scanning
UPeSIM shares QR code to scanโrequires a second device
Manual activation
UPeSIM gives manual setup credentials
Direct app installation
iOS installation directly from provider's appโno codes needed
One-tap iOS link- not included
UPeSIM sends URL triggering direct iOS installation without mobile app
Direct app installation, QR code scanning, and manual credential entry all supported. Multiple methods accommodate various user preferences and technical capabilities.
Supported languages
Interface available in six languages: English, Spanish, French, German, Italian, and Portuguese. Adequate coverage for major Western markets.
Network Quality and eSIM Features
Network quality & roaming
Likely good internet performance
Based on our testing, your traffic may travel to a neighboring country or nearby region before reaching the internet (regional connection). You'll likely experience slightly higher latency (delays) than local connections, but it should be good for most activities. Websites might occasionally detect you in the nearby routing country instead of where you are.
Routes through TELNA network infrastructure from Hong Kong. The 7/10 performance score indicates reliable connectivity, with nearby regional routing keeping latency reasonable.
View speed tests for UPeSIM โeSIM plans, destinations and prices
Coverage in 97+ destinations
UPeSIM offers 143 different plans across 97 countries and regions
Price range: 2.32 - 116.62
Plans starting from 2.32 up to 116.62, with an average of 19.83
UPeSIM ranks #12 out of 38 providers by average plan price, placing it in the budget-friendly category.
View destinations and eSIM plans for UPeSIM โConnectivity
Hotspot & Tethering- not included
Share your data connection with other devices
Wearables support- not included
eSIM can be used on smartwatches and wearable devices
Phone number- not included
Native phone number includedโmay come with calls and/or SMS
Virtual number (VoIP)- not included
App-based phone numberโmay support calls and/or SMS
Virtual location / VPN- not included
Choose your virtual location for enhanced privacy
Data-only service without hotspot, phone numbers, or wearables support. Basic connectivity without device sharing or communication features.
Plan flexibility
Programmable activation- not included
Schedule when your eSIM plan starts instead of immediate activation
Top-up
Add more data to your existing plan when needed
Auto-renewal or auto top-up- not included
Option to automatically renew or top-up plan for continuous connectivity
Reinstallable eSIM- not included
Delete and reinstall your eSIM profile on the same device
Pay as you go- not included
Pay only for the data you use instead of fixed plan amounts
Top-up capability enables extending plans through mobile app. Standard fixed-duration offerings without auto-renewal or eSIM reinstallation.
Special perks
Crypto payments- not included
Pay with cryptocurrency (Bitcoin, Ethereum, etc.)
Loyalty program & cashback- not included
Earn rewards, cashback, and benefits for repeat purchases
Discounts and coupons- not included
Discount codes and promotional offers
Free trial or data- not included
Try the eSIM service with a small amount of free data before committing to a full plan
Airport lounge access- not included
Access to airport lounges when purchasing an eSIM planโeither included or available for an additional fee
No loyalty programs, referral bonuses, cryptocurrency payments, or VPN features. Service focuses on straightforward connectivity without value-added perks.
Support
Customer support
Help center
Self-service knowledge base with guides and FAQs
Chat support- not included
Chat support with human customer service agentsโmight not be real-time
WhatsApp support- not included
Chat with support via WhatsApp messaging
Phone support- not included
Call customer service hotline for assistance
AI chatbot- not included
Can help troubleshoot generic questions in real-time but might not provide extensive support
Email support or Contact Form
Contact customer service via emailโmight take long to get a reply
Help center and email channels available. No live chat, phone support, or instant messaging. Restrictive refund policy though will issue refunds if eSIM stops functioning.
Visit UPeSIM help centerRefund policy
UPeSIM's refund policy generally states that refunds are not offered for unused eSIMs, non-compatible devices, locked devices, or if the eSIM was accidentally deleted. However, a refund may be issued if the eSIM stops working, and they may also issue a refund for an unavailable product.
Fair usage policy
Standard fair usage applies. No unlimited plans offered, so policy focuses on acceptable use. Fixed data amounts with no throttling.
Compare UPeSIM with similar eSIM providers
| Provider | Pricing |
|---|---|
 GoMoWorld #1 | $2.32 - $32.64 Avg: $14.45 |
 Airalo #2 | $4.00 - $185.00 Avg: $19.95 |
 Yesim #3 | $0.52 - $201.77 Avg: $28.06 |
 Maya Mobile #4 | $1.99 - $1319.99 Avg: $49.13 |
 Firsty #5 | $1.75 - $699.78 Avg: $81.28 |
 eSIMX #6 | $0.85 - $47.60 Avg: $12.94 |
 Redteago #7 | $0.52 - $100.90 Avg: $14.24 |
 Saily #8 | $1.89 - $47.49 Avg: $16.84 |
 Nomad #9 | $1.00 - $124.00 Avg: $20.88 |
 Monty eSIM #10 | $0.99 - $177.00 Avg: $20.94 |
 Airhub #11 | $0.85 - $99.00 Avg: $22.22 |
 Ubigi #12 | $2.00 - $188.00 Avg: $25.89 |
 Jetpac #13 | $2.00 - $249.00 Avg: $27.69 |
 BNESIM #14 | $0.64 - $755.18 Avg: $55.99 |
UPeSIM(You're here) #15 | $2.32 - $116.62 Avg: $19.83 |
 eTravelSim #16 | $1.75 - $203.04 Avg: $28.08 |
 Instabridge #17 | $0.80 - $633.60 Avg: $30.00 |
 WiFi Map #18 | $4.99 - $29.99 Avg: $17.10 |
 Simoptions #19 | $17.90 - $17.90 Avg: $17.90 |
 GlobaleSIM #20 | $2.70 - $234.90 Avg: $18.12 |
 dtac #21 | $13.88 - $23.21 Avg: $18.55 |
 eSIM2Fly #22 | $8.80 - $32.00 Avg: $18.60 |
 eSIM.sm #23 | $2.50 - $104.00 Avg: $21.55 |
 MTX Connect #24 | $0.01 - $69.98 Avg: $22.03 |
 O2 #25 | $24.90 - $24.90 Avg: $24.90 |
 Digital Republic #26 | $24.99 - $24.99 Avg: $24.99 |
 Flexiroam #27 | $1.40 - $259.99 Avg: $26.13 |
 Textr eSIM #28 | $0.99 - $169.90 Avg: $31.52 |
 Orange #29 | $23.21 - $46.64 Avg: $34.94 |
 Stork #30 | $5.99 - $150.99 Avg: $36.75 |
 GigSky #31 | $4.99 - $357.99 Avg: $40.22 |
 Dent #32 | $9.99 - $89.99 Avg: $43.12 |
 Bouygues Telecom #33 | $46.54 - $46.54 Avg: $46.54 |
 KeepGo #34 | $2.00 - $740.00 Avg: $110.34 |
* Providers sorted by rating (highest first), then by average price for unrated providers.
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