Home / Best eSIM providers / Maya Mobile
Maya Mobile: comprehensive review in 2025
Bottom Line
Maya Mobile is ideal for iOS users who want the easiest possible setup and don't mind paying premium prices for quality. Best for travelers who value convenience and network quality over budget pricing, though routing issues hurt performance.
Maya Mobile is ideal for iOS users who want the easiest possible setup and don't mind paying premium prices for quality. Best for travelers who value convenience and network quality over budget pricing, though routing issues hurt performance.
Pros
- One-tap iOS installation link (easiest setup method)
- Programmable activation dates (start when you want)
- Multiple network connectivity options for better coverage
- Smooth website purchase experience
- 100% money-back guarantee for activation issues or canceled trips
- Auto-renewable plans available
- Top-up capability
- Professional presentation and clear information
- 30-day refund policy for unused eSIMs
Cons
- Routing through United States from Vietnam created high latency
- Premium pricing (higher than budget competitors)
- No mobile app (website only)
- Limited customer support options
- Network quality varied in our test
esims.io team's takeaway
Maya Mobile positions itself as a quality-focused eSIM provider offering superior network plans with multi-network connectivity. As a website-only service (no mobile app), they differentiate through their one-tap iOS installation link and programmable activation dates.
The eSIMS.io team tested Maya Mobile's Vietnam plan (1GB, 5 days) from Ho Chi Minh City. The website purchase experience was smooth and professional, and we were impressed by the one-tap installation link that worked flawlessly on iOSโno app needed, no QR code scanning, just tap and install. We connected to MobiFone quickly, though routing through the United States resulted in higher latency than ideal.
What sets Maya Mobile apart is their focus on network quality and flexibility. Their plans often include access to multiple local networks for better coverage, and the ability to set your activation date in advance is perfect for travelers planning ahead. While they're positioned at a higher price point, the superior network connectivity and thoughtful features justify the premium for travelers who prioritize connection quality. The 100% money-back guarantee also provides peace of mind.
Purchase and Installation
Purchase channels
Website
Purchase available on Maya Mobile's website
Mobile app- not included
Purchase available through Maya Mobile's Apple and Android app
Accountless purchase- not included
Buy eSIM plans without creating a user account
Gift eSIM capability- not included
Purchase eSIM plans as gifts for friends and family through Maya Mobile
Website-only purchase (no mobile app for purchasing). Account creation required. Smooth professional website experience with clear pricing and information hierarchy.
Accepted currencies
Multiple currencies
Multiple currencies accepted, including Euros and USD
Multi-currency support through international payment gateways. Standard payment processing without cryptocurrency or alternative methods.
Installation methods
QR code scanning
Maya Mobile shares QR code to scanโrequires a second device
Manual activation
Maya Mobile gives manual setup credentials
Direct app installation
iOS installation directly from provider's appโno codes needed
One-tap iOS link
Maya Mobile sends URL triggering direct iOS installation without mobile app
Four methods available: manual entry, direct app installation, QR code scanning, and one-tap iOS link. One-tap installation link most convenient option, eliminating QR scanning and manual entry complexity.
Supported languages
Interface available in four languages: English, Spanish, French, and German. Limited coverage focused on Western European and North American markets.
Network Quality and eSIM Features
Network quality & roaming
May have limited internet performance
Based on our testing, your internet traffic may travel to a distant country (often another continent) before accessing the web (distant connection). This can create noticeable delaysโvideo calls may lag, websites might load slower, and online services could think you're in the distant routing country, not where you actually are. May cause issues with location-based services and banking apps.
Routes through TELNA network infrastructure. The 6.5/10 performance score reflects inconsistent quality, with distant United States routing from Vietnam creating high latency despite acceptable speeds.
View speed tests for Maya Mobile โeSIM plans, destinations and prices
Coverage in 200+ destinations
Maya Mobile offers 8577 different plans across 200 countries and regions
Price range: 1.99 - 1319.99
Plans starting from 1.99 up to 1319.99, with an average of 49.13
Maya Mobile ranks #35 out of 38 providers by average plan price, placing it in the premium pricing category.
View destinations and eSIM plans for Maya Mobile โConnectivity
Hotspot & Tethering- not included
Share your data connection with other devices
Wearables support- not included
eSIM can be used on smartwatches and wearable devices
Phone number- not included
Native phone number includedโmay come with calls and/or SMS
Virtual number (VoIP)- not included
App-based phone numberโmay support calls and/or SMS
Virtual location / VPN- not included
Choose your virtual location for enhanced privacy
Data-only service without hotspot, phone number, or wearables support. Basic connectivity without device sharing or communication features.
Plan flexibility
Programmable activation
Schedule when your eSIM plan starts instead of immediate activation
Top-up
Add more data to your existing plan when needed
Auto-renewal or auto top-up
Option to automatically renew or top-up plan for continuous connectivity
Reinstallable eSIM- not included
Delete and reinstall your eSIM profile on the same device
Pay as you go- not included
Pay only for the data you use instead of fixed plan amounts
Auto-renewal and top-up available through account management. Programmable activation dates supported. Multi-network connectivity options in some destinations provide coverage redundancy.
Special perks
Crypto payments- not included
Pay with cryptocurrency (Bitcoin, Ethereum, etc.)
Loyalty program & cashback- not included
Earn rewards, cashback, and benefits for repeat purchases
Discounts and coupons- not included
Discount codes and promotional offers
Free trial or data- not included
Try the eSIM service with a small amount of free data before committing to a full plan
Airport lounge access- not included
Access to airport lounges when purchasing an eSIM planโeither included or available for an additional fee
Multi-network connectivity in select destinations provides coverage failover. No loyalty programs, referral bonuses, cryptocurrency payments, or VPN features beyond network selection.
Support
Customer support
Help center
Self-service knowledge base with guides and FAQs
Chat support- not included
Chat support with human customer service agentsโmight not be real-time
WhatsApp support- not included
Chat with support via WhatsApp messaging
Phone support- not included
Call customer service hotline for assistance
AI chatbot- not included
Can help troubleshoot generic questions in real-time but might not provide extensive support
Email support or Contact Form
Contact customer service via emailโmight take long to get a reply
Help center and email channels available. 100% money-back guarantee for activation issues or trip cancellations provides strong consumer protection. Limited live support channels.
Visit Maya Mobile help centerRefund policy
Maya Mobile offers a 100% money-back guarantee for eSIMs that cannot be installed or activated on your device, or if your trip is canceled. Refunds are also available for unused eSIMs or those that haven't consumed any data, and must be requested within 30 days of purchase
Fair usage policy
Fair usage policy applies to unlimited plans. After consuming high-speed allocation, speeds reduced to 256-512 kbps to ensure fair network access.
Compare Maya Mobile with similar eSIM providers
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