Home / Best eSIM providers / Airhub
Airhub: comprehensive review in 2025
Bottom Line
Airhub is the best choice for travelers who prioritize network quality and need local phone numbers, but only if you're patient with poor UX. Avoid the app, use email delivery, and you'll get the best network experience available.
Airhub is the best choice for travelers who prioritize network quality and need local phone numbers, but only if you're patient with poor UX. Avoid the app, use email delivery, and you'll get the best network experience available.
Pros
- True local network connectivity (no routing)—best possible performance
- Native local phone numbers available on many plans (not VoIP)
- Multiple plan types: local, regional, and global options
- Direct installation link via email (no app needed)
- No account required to purchase
- 30-day money-back guarantee
- Auto-renewable plans available
- Hotspot tethering works well
- Wide network coverage (Webbing + local operators)
Cons
- Very poor website and app user experience
- Multiple bugs and broken features on their platforms
- Confusing purchase process
- Manual setup can be cumbersome if email link doesn't work
- App installation feature didn't work in our iOS test
- Best to avoid the app entirely and use email delivery
- Steeper learning curve than polished competitors
esims.io team's takeaway
Airhub differentiates itself by offering true local eSIM plans in many destinations, including plans with native local phone numbers—a rarity in the travel eSIM market. While their website and app experience needs significant improvement, their network approach is among the best.
The eSIMS.io team tested two Airhub Vietnam plans from Ho Chi Minh City: a standard 4GB data plan and an unlimited plan with voice capability. In both tests, we connected to local Vietnamese networks (VinaPhone, Vietnamobile) with true local connectivity—no international routing. This delivered the best possible network performance and even provided a Vietnamese phone number on the voice plan. Setup was smoother than expected thanks to a direct installation link sent via email, bypassing the need for their poorly-designed app.
Where Airhub struggles is user experience. The website has multiple bugs, the mobile app feels unfinished, and the purchase process is confusing. We strongly recommend sticking to the email delivery method and avoiding the app entirely. However, if you prioritize true local connectivity, especially if you need a local phone number, Airhub's network approach is unmatched. They're also one of the few providers offering various plan types (local, regional, global) with phone number options for most destinations.
Purchase and Installation
Purchase channels
Website
Purchase available on Airhub's website
Mobile app
Purchase available through Airhub's Apple and Android app
Accountless purchase
Buy eSIM plans without creating a user account
Gift eSIM capability- not included
Purchase eSIM plans as gifts for friends and family through Airhub
Website and mobile app available, though app experience poor with multiple bugs. No account creation required for purchase. Direct installation link via email bypasses broken app interface.
Accepted currencies
Multiple currencies
Multiple currencies accepted, including Euros and USD
Multi-currency support enables local currency payments. Standard international payment processing without cryptocurrency or alternative payment methods.
Installation methods
QR code scanning
Airhub shares QR code to scan—requires a second device
Manual activation
Airhub gives manual setup credentials
Direct app installation
iOS installation directly from provider's app—no codes needed
One-tap iOS link
Airhub sends URL triggering direct iOS installation without mobile app
Four methods available: manual, QR code, direct app installation, and one-tap iOS link via email. Email delivery method most reliable given app instability.
Supported languages
Interface available in nine languages: English, Spanish, French, German, Italian, Portuguese, Japanese, Korean, and Chinese. Comprehensive global coverage.
Network Quality and eSIM Features
Network quality & roaming
Likely excellent internet performance
Based on our testing, your internet traffic likely exits to the web directly in the country you're visiting (local connection). This typically means fast speeds, low latency for video calls and gaming, and websites should recognize your actual location. Generally the best experience.
Partners with both Webbing and local operators, providing true local connectivity without international routing. The 10/10 network quality score reflects optimal performance from direct local network access.
View speed tests for Airhub →eSIM plans, destinations and prices
Coverage in 177+ destinations
Airhub offers 1145 different plans across 177 countries and regions
Price range: 0.85 - 99.00
Plans starting from 0.85 up to 99.00, with an average of 22.22
Airhub ranks #19 out of 38 providers by average plan price, placing it in the mid-range pricing category.
View destinations and eSIM plans for Airhub →Connectivity
Hotspot & Tethering
Share your data connection with other devices
Wearables support- not included
eSIM can be used on smartwatches and wearable devices
Phone number
Native phone number included—may come with calls and/or SMS
Virtual number (VoIP)- not included
App-based phone number—may support calls and/or SMS
Virtual location / VPN- not included
Choose your virtual location for enhanced privacy
Hotspot tethering supported. Native local phone numbers included on select plans (not VoIP). No wearables support. Local number capability rare among travel eSIM providers.
Plan flexibility
Programmable activation- not included
Schedule when your eSIM plan starts instead of immediate activation
Top-up
Add more data to your existing plan when needed
Auto-renewal or auto top-up
Option to automatically renew or top-up plan for continuous connectivity
Reinstallable eSIM- not included
Delete and reinstall your eSIM profile on the same device
Pay as you go- not included
Pay only for the data you use instead of fixed plan amounts
Auto-renewable plans and top-up capability available. Local, regional, and global plan options provide flexibility. eSIM cannot be reinstalled without repurchase.
Special perks
Crypto payments- not included
Pay with cryptocurrency (Bitcoin, Ethereum, etc.)
Loyalty program & cashback- not included
Earn rewards, cashback, and benefits for repeat purchases
Discounts and coupons- not included
Discount codes and promotional offers
Free trial or data- not included
Try the eSIM service with a small amount of free data before committing to a full plan
Airport lounge access- not included
Access to airport lounges when purchasing an eSIM plan—either included or available for an additional fee
Native local phone numbers on many plans (major differentiator). No loyalty programs, referral bonuses, cryptocurrency payments, or VPN features.
Support
Customer support
Help center
Self-service knowledge base with guides and FAQs
Chat support
Chat support with human customer service agents—might not be real-time
WhatsApp support- not included
Chat with support via WhatsApp messaging
Phone support- not included
Call customer service hotline for assistance
AI chatbot
Can help troubleshoot generic questions in real-time but might not provide extensive support
Email support or Contact Form
Contact customer service via email—might take long to get a reply
Email, help center, AI chatbot, and website live chat available. Multi-channel support, though website and app bugs may require support intervention more frequently than with polished competitors.
Visit Airhub help centerRefund policy
Airhub has different refund policies for its different products: for eSIMs, they offer a 30-day money-back guarantee on unused and unactivated plans, or if there are activation/connectivity issues or incorrect plans.
Fair usage policy
Fair usage applies to unlimited plans. After exceeding reasonable usage (typically 20-30GB/day), speeds may be throttled. Specific thresholds vary by destination.
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