I Have seen AirHub website and I Buyed eSIM and it works smooth but the documentation is some what difficult and customer support is delayed and satisfied with eSIM

I am providing feedback after receiving excellent customer service from AirHub. Although I experienced some issues when attempting to activate my purchased plan for the Thailand eSIMs, the support team was fantastic and provided me with a solution. This marks my third plan with AirHub's eSIM service, and I am very happy with the service they offer. However, the only drawback was the wait time to receive support due to a long and busy queue.

I purchased Airhub shortly before my trip to the USA (New York) a week ago. The esim-service was not working at all. The documentation on the website & app is bad. Furthermore there are no service videos where you can look at e.g. YouTube. There Customer service is super slow and forced me to contact the Telco carrier direct because of my Pixel 7pro. I ask for a refund put no chance. Please do not use the service. I used than an alternative called Airalo. That service is easy to use.

Do not get close to Airhub. They cheat! They ask about travel dates of the plan, you pay for the period and get QR code. They do not inform that if you scan at home the code the esim is activated and the validity starts long before you actually need it. No way to abort it. So I paid in vain.

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