The information we learn from customers helps us personalize and continually improve your ordering, fulfillment, and shipping experience via ESIMSSM. Below are the types of information we gather:
INFORMATION YOU PROVIDE | We receive and store any information you enter into ESIMSSM or provide to us in any other way. You provide most such information when you price, ship, participate in a contest or questionnaire, or communicate with customer service. As a result of those actions, you might supply us with such information as your name, address, and phone numbers; credit card information; people to whom packages have been shipped, including addresses and phone number; people (with addresses and phone numbers) listed in your address book; content of reviews and emails to us; personal description; and financial information, including Social Security and driver's license numbers. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use information you provide for such purposes as: responding to requests, customizing future features, improving ESIMSSM, and communicating with you.
EMAIL CORRESPONDENCE | To help us make emails more useful we often receive a confirmation when you read email from ESIMSSM if your browser and/or network supports such capabilities. If you do not want to receive email notifications from the ESIMSSM system please go to the settings link in the header of any ESIMSSM page and adjust your preferences.
INFORMATION FROM OTHER SOURCES | We might receive information about you from other sources and add it to our account information. Examples of information we receive from other sources include updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next shipment or communication more easily; account information, purchase or redemption information, and page-view information; pricing criteria and pricing result information; and credit history information from credit bureaus, which we use to help prevent and detect fraud and to offer certain credit services to some customers.
Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below.
AFFILIATED BUSINESSES AND PARTNERS WE DO NOT CONTROL | We work closely with our affiliated businesses and partners. Examples include carriers which handle the delivery of your packages and brokers which may insure your cargo and/or containers. You will always be notified when we do use the service(s) of any affiliate, and, naturally, we may share customer information related to those transactions with said third party.
LAW ENFORCEMENT | Greytruck!'s policy is to notify members of requests for their data unless it is prohibited from doing so by statute or court order. Law enforcement officials who believe that notification would jeopardize an investigation should obtain an appropriate court order or other process that specifically precludes member notification.
WITH YOUR CONSENT | Other than those situations outlined above, you will always receive notice when information about you might be requested by third parties, and you will have an opportunity to choose not to share the information.
We reveal only the last four digits of your credit card numbers—if required—when confirming a shipment. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
ESIMSSM provides a broad range of information about your account and your interactions with Greytruck!, ESIMS.io, and ESIMSSM itself—for the limited purpose of viewing and, in certain cases, updating that information. Children: First, if you are under eighteen years of age and you're gainfully employed: congratulations and thank you for contributing to society. Second, you may use ESIMS.io and/or ESIMSSM only whilst accompanied by a parent, legal guardian, or supervisor over the age of eighteen years.